“Because of construction, there is no Flushing bound local train…” This is an ordinary announcement on the 7 line in Queens. During April, the 7 line had more “service changes” than its original schedule. When one train makes all local stops, there are no local trains working the other way. “This is annoying. I have to go to Willets Pt-Shea Stadium, to transfer to a Manhattan bound local train, and then back to 103rd St, Corona Plaza. It takes me at least 20 more minutes going back and forth,” one of 7 line commuters complains.
The frequent schedule changes on the 7 line are not only a recent problem, but a situation that had made riders frustrated because the condition has gotten worse. The train comes rarely and runs slow when service changes, so it is usually packed. The number of guides at subway stations seems to be reduced; with only service changes notices posted on the walls at station. Riders have to spend double time on their trips, using trains and enduring inconveniences.
Even though, the MTA New York City Transit announced last year that they would be improving services on the subways and buses, no improvement shows on the 7 line. “There is no change, but only fare increases,” says a rider on the 7 line.
The trains provide endless frustration for commuters to be sure. I would love to see a comparison of what the MTA promises will happen, and what does. Are the improvements ones that commuters just wouldn’t notice, like work on the tracks? Or are they undelivered promises?